BASS WEEK 2010

QUESTIONNAIRE


 

BOOKING, RECEPTION & ARRIVAL

Q1) Did you pre-book, take advantage of the discount?

YES

NO

Q2) Did you receive sufficient information on the event?

YES

NO

Q3) When you arrived on site did you receive sufficient information on the event?

YES

NO

DON'T KNOW/DIDN'T READ IT

Q4) Upon arrival were you happy with the welcome and initial instructions given?

YES

NO

Q5) Were the reception cabin opening times adequate?

YES

NO

DIDN'T NEED IT

General comments on booking/reception

 


CAMPING/CARAVANNING

Q6) How long did you stay on site?

9 DAYS

WEEKEND(S)

WEEK DAYS

ONE/TWO NIGHTS

 

Q7) Where did you stay

TENT

CARAVAN

MOTORHOME

OFF SITE

 

Q8) Where did you camp?

BACK FIELD

MIDDLE FIELD

FAMILY CAMPING AREA BY THE LAKE

 

Q9) Did you have sufficient space around your tent?

YES

NO

 

Q10) Did you make use of the family only camping area?

YES

NO

 

Q11) Do you think that the family only camping area should be retained for future years?

YES

NO

 

Q12) Was there adequate parking this year?

YES

NO

 

Q13) Everyone was asked to only bring one car to Bass Week this year if at all possible, however we appreciated that this would not be possible in all instances. How many cars did you bring this year?

1

2

3 OR MORE

 

Q14) Were you unduly disturbed by noise from adjacent campers?

YES

NO

 

Q15) Were you unduly disturbed by noise from the evening entertainment?

YES

NO

 

General comments on camping/caravanning at the regatta.

 


SITE SERVICES

Q16) The Club made more space near the lake for visitor boat parking this year. Were you aware?

YES, AWARE AND USED

YES, AWARE BUT NO SPACES LEFT

NOT AWARE

 

Q17) Did you use the outside sinks for washing dishes?

YES

NO

 

Q18) If so, were they adequate for your needs?

YES

NO

 

Q19) Do you think there are enough water taps on site?

YES

NO

 

Q20) Do you think there are enough WCís on site (including those in the clubhouse)?

YES

NO

 

Q21) The club has recently improved the hot water facilities. Were you happy with the quality and temperature of the wash & shower facilities?

YES

NO

DIDN'T USE THEM

 

Q22) The club works hard to maintain high standards of cleanliness for the clubhouse and grounds.  Were you happy with the levels of cleanliness attained?

YES

NO

 

Q23) Did you use the grocer who attended site each day?

YES

NO

 

Q24) Did you use the drying facility?

YES, WORKED WELL

YES, BUT INADEQUATE

NO, SEEMED INADEQUATE

NO, NOT REQUIRED

DIDNíT KNOW THERE WAS ONE

General comments on site services:

 


SAILING

Q25) How much sailing did you do?

INCLUSIVE ENTRY, SAILED MOST RACES

INCLUSIVE ENTRY, SAILED SOME RACES

ENTERED WEEKEND(S) ONLY

ENTERED MIDWEEK ONLY, SAILED MOST RACES

ENTERED MIDWEEK ONLY, SAILED SOME RACES

ENTERED SOME RACES

 

Q26) In addition to glassware prizes this year there was pottery, wine and whisky. What type of prize would you prefer?

ANY!

GLASSWARE

POTTERY

WINE

WHISKY

 

Q27) This year we allocated helms into gold or silver fleets and awarded some prizes accordingly. Is this considered reasonable?

YES (NON PRIZE WINNER)

YES (PRIZE WINNER)

NO (NON PRIZE WINNER)

NO (PRIZE WINNER)

 

Q29) Do you think the rescue facilities were adequate?

YES

NOT IN EXTREME CONDITIONS

NO

 

Q30) What changes to the fleet starts would you make (If any)?

 

General comments on Sailing:

 


RACE COACHING:

A programme of race coaching was introduced this year, with the RYA coaching juniors throughout the mid week and Trident UK running sessions on the Monday morning.

Q31) Did any members of your party participate in the coaching arranged?

YES, RYA COACHING

YES, TRIDENT COACHING

YES, BOTH

NO

 

Q32) Would any members of your party be interesting in receiving coaching in future years?

YES, JUNIOR COACHING

YES, ADULT COACHING

YES, BOTH

NO

 

General comments about the coaching programme

 


ENTERTAINMENT & BAR:

Q33) Do you think there was enough children's entertainment?

YES

NO

NOT RELEVANT

 

Q34) Do you think there was enough evening entertainment?

YES

NO

TOO MUCH

 

Q35) Were you happy with the start and finish times for the entertainment?

YES

NO

ABOUT RIGHT

 

Q36) Were you happy with the bar opening and closure times?

YES

NO

Q37) Do you have any ideas for alternative entertainment?

General comments on entertainment & bar:

 


AND FINALLY:

Q38) Do you think that the cost of the week represents good value for money?:

YES

NO

 

Q39) Did you have cause for complaint this year?:

NO

YES, BUT NOT REPORTED

YES, REPORTED & SATISFACTORILY DEALT WITH

YES, REPORTED, BUT NOT SATISFACTORILY DEALT WITH

 

Q40) Will you be returning to a future Bass Week?:

YES

NO

POSSIBLY

Q41) Are you happy to be contacted to discuss any comments further?:

YES

NO

 

Any other comments that may be useful to the organisers for future events:

 

Name                

e-mail address

Telephone